The CMA’s main objective is investor protection. The Authority is committed to ensuring that investors are treated fairly and follows a systematic process in handling complaints arising from business transactions between investors and any of the licensed entities.
You may file a complaint by fully filling a Complaints Form and submitting to the CMA for further action. Written complaints may also be addressed and sent to:
The Director, Market Supervision
Capital Markets Authority
8th Floor, Jubilee Insurance Centre
14, Parliament Avenue
P. O. Box 24565
Tel: +256-414-342788 / +256-312-264950/1
Email: firstname.lastname@example.org OR email@example.com
Once a complaint is received, the Authority will respond to the complainant, stating the planned course of action and a specific Officer assigned to address the matter to its logical conclusion.